July 28, 2026
Gain greater visibility into how your team manages app review replies with three new reply reports. These reports help you understand how replies are being created, who is responding to customers, and how quickly your team is replying.
The new reports include:
• Reply Origin – See which Appbot reply methods are being used, including manual replies, AI Replies, and Auto Replies.
• Replies by User – Track how many replies each team member has made using the Appbot interface.
• Time to Reply – Measure how quickly your team responds to reviews, with Google review reply effect reporting included.
These new reports make it easier to monitor team activity, measure response performance, and optimise your app review reply workflow.